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What FDE means at OpenAI

Colin Jarvis, Head of Forward Deployed Engineering at OpenAI, describes how the FDE team works with enterprise customers to close the "deployment gap". Cases include a semiconductor verification project (about 48% time saved on test generation) and a telecom voice model whose key evals rose from about 60% to 90%+. Moving use cases onto a Codex harness with skills and plugins removed about 90% of custom code.

TL;DR OpenAI's head of FDE explains how forward deployed engineers ship customer AI systems, rebuild them on Codex, and pass model gaps to Research.

Organisations named here

  • OpenAI
  • John Deere
  • Thrive Holdings
  • Crete
  • Colin Jarvis
  • Model Context Protocol

Technologies named here

  • Codex
  • OpenAI Presence
  • OpenAI voice model
  • Swarm
  • Agents API
  • OpenAI APIs
  • MCP servers
  • Skills and plugins
  • Model Context Protocol
  • OpenAI API

Techniques named here

  • Forward deployed engineering
  • Common harness on Codex
  • Building evals with domain experts