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Incident Automation: Benefits, Tools & Best Practices
orca.securityarticle

Incident Automation: Benefits, Tools & Best Practices

Orca Security guide distinguishing alerts, incident records, and actions in incident response automation, mapping a cloud storage-bucket-exposure incident through detection, declaration, enrichment, routing/paging, and suppression steps. Draws on AWS Well-Architected event/incident/problem management guidance, ISO/IEC 27035-3:2020 lifecycle, CISA containment guidance, and Azure alert processing rules to argue automation should be introduced step-by-step based on reversibility rather than as one switch.

TL;DR Vendor walkthrough of incident response automation (declaration, enrichment, routing, suppression) using a public S3 bucket incident as the running example.

Organisations named here

  • AWS Well-Architected Framework
  • CISA
  • ISO/IEC 27035-3:2020

Technologies named here

  • AWS
  • Orca
  • Azure
  • Orca SideScanning™
  • PagerDuty
  • GCP
  • SIEM platforms
  • Azure alert processing rules
  • AWS Security Reference Architecture
  • Orca Security
  • SIEM

Techniques named here

  • Incident declaration/promotion
  • Enrichment
  • Routing and paging
  • Suppression
  • Escalation with pre-approval
  • Reversible containment
  • Containment impact evaluation
  • Evidence preservation before action